Digital Sales Team: How to contact ad ops?

When submitting emails to the team please be sure to utilize correct email group with subject headings as defined below.

This will ensure that your request is attended to in as timely a manner as possible per defined SLAs.

New standard sale enquirers (sale brief review, inventory checks, revenue value verified): adops-enquiry@seven.com.au
Email subject should be:- NEW Sale Enquiry – <Client Name> – <Ad Product> – <Month/Year>
Email subject example:- New Sale Enquiry – ING Direct – 30Sec Mid Roll – Jan 2018

New programmatic sale enquirers
 (sale brief review, inventory checks, revenue value verified): adops-programmatic@seven.com.au
Email subject should be:- NEW Sale Enquiry – <Client Name> – <Ad Product> – <Month/Year>
Email subject example:- New Sale Enquiry – ING Direct – 30Sec Mid Roll – Jan 2018

Process new order into DFP (campaign trafficking, creative submissions, screen grabs, reporting): adops-trafficking@seven.com.au
Email subject should be:- IO XXXXX | Client Name | Campaign Name | Request Type (Process New IO, Creative Submission/Campaign Report etc)
Email subject example:- IO XXXXX | ING Direct | 7Plus 30Sec Mid Roll Jan 2018 | Process NEW IO

Pricing & Yield management: adops-pricing@seven.com.au
Email subject should be:- Pricing Enquiry – <Client Name> – <Ad Product> – <Month/Year>
Email subject example:- Pricing Enquiry – ING Direct – 7Plus – Jan 2018

Ad Tech enquirers (tech changes, ad-rules, audience data, programmatic): adops-tech@seven.com.au
Email subject should be:- Ad Tech Enquiry – <Ad Product> – <Issue bi-line>
Email subject example:- Ad Tech Enquiry – 7Plus – New Ad Format